Your questions answered

When considering appointing a home tutor, you are sure to have many questions. To help provide you with answers, simplify the process and assure you that 1-2-1 Home Tutors is the right choice for you, we have put together some of our most frequently asked questions:

Which areas do you cover?

We strive to find you a tutor in your geographic area and currently operate in Macclesfield, Greater Manchester, Stockport & Wilmslow, East Cheshire areas. Throughout these areas we have numerous tutors that specialise in different subjects and at different academic levels from infants to adults.

I want to arrange a home tutor for my son. Where do I start?

Simply pick up the phone or email your requirements to us direct. A member of our team will respond to your enquiry promptly and take your details in order to find the best tutor match. Remember, all initial advice is free of charge.

Where do lessons take place, and when?

Tuition normally takes place in the clients home, but for group sessions school premises or (for adults) the office may be the best venue.

Lessons typically take place outside of school hours - during the evenings and over the weekend as most children and tutors are available at this time.

Can tutors teach more than one subject?

Tutors are usually happy to teach more than one subject up to key stage 2 (primary). For key stage 3 and 4 and thereafter we would recommend separate tutors, though there are some subjects, eg maths and science, that compliment each other and that may be offered by the same tutor.

What do I do if I am not happy with a tutor?

If you are in any way not 100% happy with any tutor recommended to you by 1-2-1 Home Tutors, then please contact us immediately so that we can address the issue and, if necessary, find you an alternate tutor.

If you are simply unsatisfied with an individual due his/her style of tutoring, then please contact us and we will match you with another tutor.

If you have any serious concerns regarding any tutor introduced to you by 1-2-1 Home Tutors, then please contact us immediately so that we can investigate as a matter of urgency. The tutor concerned may be suspended from our register and if appropriate, reported to the authorities for misconduct.

Is there a registration fee?

No, we do not charge you for our tutor introductory service.

How many hours tuition do I need?

On average students take an hours extra tuition per subject per week.

How many lessons do I have to book?

There is no commitment to you, the client, to take a set number of lessons. Once a suitable tutor has been found we ask that you give the tutor at least 24hrs notice of cancellation of a weekly lesson and at least 2weeks notice of permanent cancellation, else you may be liable for tutor fees.

What are tuition fees?

All quoted fees are inclusive per hour - for an individual quote please call. Fees will vary dependent on the level of tuition, subject and geographic area. We aim to take on and develop the only best tutors and some of our more experienced and 'in demand' tutors can command slightly higher fees.

How are the tuition fees paid?

Fees should be paid to the tutor by cheque or cash at the end of every lesson. In some circumstances it may be possible to arrange for an invoice to be sent or for lessons to be booked in blocks.

Are all the teachers fully qualified?

Yes, all tutors must be educated to degree level and hold the appropriate qualifications for the subjects and level(s) at which they teach.

How are your tutors vetted?

All tutors undertake in-house screening and are selected for their abilities and skills. Enhanced CRB disclosures ensure that any offence is made known to us, in which case the individual would not be deemed suitable for our register. References are checked and tutors are advised to carry identification with them when they come to your home.

Of course if you have any questions not covered in the above, don't hesitate to call us or email your enquiry.